building brands & business relationships
“Do you want to get noticed, achieve national media coverage and build your brand?  Call the marketing and PR experts at Affinity PR.”
"Affinity PR builds reputable brands and valuable business relationships through promotions, press, TV, events, networking, copywriting, partnerships and sponsorships..."
"We consider Affinity PR to be a vital element of our overall UK marketing mix, fast-tracking unusual opportunities"
Kiran Kumar, former Director of PR & Marketing at Le Meridien Al Aqah
"We would highly recommend her and her company, Affinity PR, to anyone seeking a first class PR agency"
Hazel Gadsden, owner of Christmas Hall
"I have had the pleasure of working closely with Affinity PR during the past eight months, and simply could not be more pleased with their highly professional approach"
Arne Sivis General Manager, Al Maha a Luxury Collection Desert Resort & Spa
"Aqua Eight went on to achieve national awards success within a year of Affinity PR coming on board"
Patrick Cheung, co-owner of Aqua Eight
"Helen came highly recommended by other professionals for her knowledge of consumer marketing and 5* customer service"
Simon Smith, owner of Edge Hairdressing

Mystery shopper service


Mystery Shopper Service – comprehensive reports, recommendations and training for any customer-facing business. Full support to achieve and retain 5* customer reviews and quality ratings.

Business owners often fail to act on customer feedback or complaints, with dismissive comments such as “You can´t please everyone”. This is complaceny because customer feedback is always a gift!  Having your business experienced and assessed by an anonymous and independent Mystery Shopper can be enlightening for you and your staff. The comprehensive reports we provide will acknowledge and share the good practice, giving you and your staff the opportunity to see your business through the eyes of your customers and to rectify any poor practice.

Our bespoke training in Customer Service Skills can be delivered on your own premises and is instrumental in many of our clients having achieved national Awards success and multiple accolates from satisfied customers.